If you enter your phone and see a 'User not found' message, make sure you typed your phone number correctly. If it’s right and still not working, there might be no account linked to it yet.
What do I do?
Tap Contact Support.
Send us a message with your phone number and USDOT#.
We'll check on it & get back to you to help!
I have a load, but the app won't let me in
I have a load, but the app won't let me in
If you're set up for LBOARD tracking, you'll get a text message with a link to start. You can log in after you get the link.
If you don't get the text, contact your freight broker for help.
Still have questions? Tap Contact Support, and we'll help you!