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"User not found" error, when logging into the app

Oleh avatar
Written by Oleh
Updated over 6 months ago

If you are experiencing the error displayed below, when entering your phone number, it may indicate that you are either entering the wrong number or there is no LBOARD account for the number you entered.


If you don't have an LBOARD account, just tap on "Contact Support" button and request one.
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​Please, make sure to indicate:

  • your phone number

  • your MC number

  • your full name

  • your email (optional)
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